hotel-xenia
  • About
  • Accommodations
  • Beachfront Dining
  • Resort Recreation
  • Spa Services
  • Weddings & Events
  • Beach Cam
(800) 276-4753
BOOK NOW

Accessibility

CASA YBEL RESORT ACCESSIBILITY STATEMENT

REVISED: MAY 2021

Our Commitment to Accessibility

Casas Ybel Resort is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (800) 276-4753 or email our team at info@casaybelresort.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

PROPERTY ACCESSIBILITY INFORMATION

ROOM ACCESSIBILITY INFORMATION
  • TV closed captioning available
  • Visual notification devices for door and phone available (upon request)
  • Bellman assistance available
  • Lever type door handles
  • Accessible light switches and power outlets
HOTEL ACCESSIBILITY INFORMATION
  • Accessible parking
  • Accessible common areas
  • Accessible entrance to the hotel
  • Accessible path to get to the lobby staff and assisted guest check-in
  • Accessible path to hotel guestrooms
  • Pool and hot tub lift
  • Visual emergency lighting
  • Braille signage (in some locations)

While, due to the age and build of the hotel, certain features are not offered, we invite everyone to enjoy the many accessible features and amenities provided by the Casa Ybel Resort.

WEBSITE ACCESSIBILITY

We are providing more accessible web content through:

  • Staff and resources that focus on digital accessibility
  • Performing accessibility testing and analysis of new and updated web content along with outside support on a regular basis
  • Training our web content teams and requiring our partners to make accessible design and development a fundamental element of all web content
  • Including accessibility analysis when we procure third party systems or upgrades to existing systems

Our goal is to surpass the expectation of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:

WEBSITE CONTACT

info@casaybelresort.com
For technical accessibility issues, contact our support team. Call 800-276-4753.

MAIL

Please send any comments or questions to the address below:

Casa Ybel Resort
Attn: Website Content Manager
2255 West Gulf Drive
Sanibel, FL 33957

(239) 472-3145

info@casaybelresort.com

2255 West Gulf Drive, Sanibel, FL 33957

COPYRIGHT © 2017 ALL RIGHTS RESERVED CASA YBEL RESORT
  • About
  • Accommodations
  • Beachfront Dining
  • Resort Recreation
  • Spa Services
  • Weddings & Events
  • Owners Information
  • CCW
  • Accessibility

(239) 472-3145

info@casaybelresort.com

2255 West Gulf Drive, Sanibel, FL 33957